60^%van onze gasten beveelt dit hotel aan

ScubaT

First at all, let me say that i don't write reviews very much. but as i believe that the score (3,4-3,6/5) is way too low regarding what the hotel deserves, i took the time and effort to give my feedback as well this time ;-) And okay, to be honest i was afraid to go there based upon the reviews seen by other guests... although upon recommendation of my SPG Platinum Ambassador i was somewhat reassured. And to be completely transparent, we did encounter some issues in the beginning of our stay, but i can only recommend to open your mouth and address your issues to staff and management. they did listen to us and our problems, and came with solutions and answers. the only thing i can hope now is that they use our feedback for their continuous improvement processes. Special warm thank you to Joost, at the breakfast at Mr Porter, his service is super top notch! a good example to all associates there! if all associates would tend that direction, i'm sure the hotel's staff attentiveness will land on the level the property merits! BTW; rooms are very nice! Breakfast super! i think it's at LEAST at same level of W Barcelona, if not even beyond, anyway it's great! Great selection of juices, and also bubbels in the morning! If you into heavier breakfast, try the one at mr porter, and have a minute steak in the morning! PS try the SPA as well, a divine place in the middle of Amsterdam! if there would be any point of attention towards visitors, than would it be the use of swimming gear in both spa as ont he wet deck (we've seen guests - in and externals - going with their underwear in the pools... maybe a stricter policy would be welcome there in order to maintain overall hygiene for the other guests)

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3.6 ^/5

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